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Technical Issues

 

Account

How do I create an account?

For a first-time user, browse the available jobs and click on the "Apply now" button for the position you are interested in. The account creation process will start automatically. The email address you enter will be your User ID for your Careers@Gov account.

How do I reset my Password?

Click here to reset your password. Follow the given steps and you will receive an email with the password reset link. Check your Spam or Junk folder if you did not receive any email.

How do I change my email address?

  1. Login to your Careers@Gov account.
  2. Click on your account name on the top right-hand side and select 'My Account'.
  3. In the 'Contact Info' section, click on 'Edit' and change your email address.
  4. Click 'Save' to save your changes.

Applying for jobs

How do I search / apply for a job?

  1. On the Careers@Gov home page, click on "Find A Job".
  2. Filter your job search by keywords, Agency, Work Type, or Category.
  3. Once you have found a job you are interested in applying for, click on the 'Apply now' button at the bottom of the page.
  4. A pop-up window will appear. If not, check your pop-up blocker settings. Enter your email address in the new window that appears.
  5. If you have previously applied for a job with that same email address, it will prompt you for your password. If you are a first-time user, the application process will start with the filling in of your personal details.
  6. Complete all mandatory (*) fields within the application form and submit.

How do I submit/update my resume?

  1. Login to your Careers@Gov account
  2. Click on the 'Update Resume' link and upload your resume either from your computer by using 'Upload file' or from online via 'Dropbox' or 'GoogleDrive'.
Alternatively, you may prefill your information from your Facebook or LinkedIn account.For privacy reasons, we do not update your resume, send your resume to third parties or apply to any jobs on your behalf. Your resume and job applications are confidential and within your control.

Please ensure you are using a permitted file type, and that the files are not zipped or protected from being virus scanned. If your file does not upload after a few minutes, cancel and try again. Depending on your browser, you can also try clearing your cache by pressing CTRL+F5 together.

HR will receive the documents that you attached to your application; any changes made after that will not affect your application. The system only stores the latest version of your resume and cover letter for your convenience, in case you wish to use it in the future.

 

How do I sign up to receive job alerts?

  1. On the Careers@Gov home page, complete an initial job search on the Careers@Gov either by keywords, Agency, Work Type, Category or Education.
  2. Above the 'Search results' label, click on 'Send me jobs like these'.
  3. Enter your email address. You have now signed up for job alerts to be sent to you every time a job that matches your search criteria is posted.


Website

Why is Careers@Gov down for "scheduled maintenance"?

Planned maintenances keep Careers@Gov running smoothly to prevent disruption and/ or unforeseen difficulties to our job seekers. Such down times are important to keep our servers and software secured against any new vulnerabilities that surface from time-to-time.

We keep maintenances to a minimum of two (2) Sundays a month between 12 midnight to 8am and we will notify all job seekers and users of the Website at least one (1) week prior to the maintenance date via the Website.

During this period of time, you can still browse and apply for jobs using the Careers@Gov application which can be downloaded on iOS and Android.


 

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