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About the Singapore
Public Service

Migration to New Portal

Migration to New Portal


Why do I need to re-register a new account on Careers@Gov when I already have an account on the old job portal?

This is a newly-implemented system with an additional security feature that uses 2FA authentication to protect your data. Before logging into the new job portal, all users will need to perform a one-time registration, and at the same time activate the 2FA authenticator.

To serve you better, we have also introduced SingPass login in the new Careers@Gov portal. The NRIC you key in during the one-time registration will link the system to your SingPass account. Subsequently, you can login faster using your SingPass.

Users who wish to sync their candidate data from the old Careers@Gov portal must use the same e-mail address that they had registered in the old portal during the one-time registration.

What you need to do before you apply for a job?

For ALL users, register for an account here to link your profile to SingPass for faster login subsequently. You only need to do this ONCE.

  1. Fill up the registration form. If you had an existing account in Careers@Gov, please use the same email address you used previously so that your profile will be linked to your old account.
  2. To protect your account and personal information, you will be prompted to use Google Authenticator app for 2FA authentication. Please download the app from App Store or Google Play if you don't have it. You will need to use the app to scan the QR code shown on the registration page.
  3. You will then receive an email to activate your account.

Once you have activated the account, you may login to Careers@Gov using SingPass.

What should you do if you tried to login using SingPass BEFORE registering an new account?

You could encounter an error saying your NRIC or email address has already been registered and/or you could not verify your email address. We will need to reset your account. Please email us at for us to help you with this.

What will happen to my job application submitted before the system upgrade?

For job applications submitted between 21 September and 3 October 2021, the hiring agency will receive your applications and you will be able to track the application status from 11 October 2021 onwards.

However, as the application form on the upgraded system has changed, you will not be able to retrieve the application details you had submitted previously.

How do I track my job application after the system upgrade?

After logging in, navigate to Manage Applications. You will be able to see that your job application is “in progress” from 11 October 2021 onwards. Please be assured that your application has been received by the hiring agency at the point of submission.


Why can’t I find my resume or view the application details submitted previously?

Careers@Gov underwent a system upgrade and data migration in early October 2021 to enhance your job application experience on the portal. In the upgraded system, you will be able to track your application status from 11 October 2021.

However, as the application form on the upgraded system has changed, you will not be able to view the application details submitted previously or retrieve your resume. You will have to re-upload your latest resume for new job applications.

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